FREE GCC DELIVERY OVER 100 BHD
FREE GCC DELIVERY OVER 1000 SAR
FREE GCC DELIVERY OVER 1000 QAR
FREE GCC DELIVERY OVER 100 BHD
FREE GCC DELIVERY OVER 1000 SAR
FREE GCC DELIVERY OVER 1000 QAR
FREE GCC DELIVERY OVER 100 BHD
FREE GCC DELIVERY OVER 1000 SAR
FREE GCC DELIVERY OVER 1000 QAR
We want you to be completely happy with your orders. Unfortunately, We have a strict no exchange no refund policy.
all orders are FINAL.
As all pieces are made to order, with your chosen size and length to give you the choice of the perfect fit.
As well as being more sustainable. We do NOT offer refunds and exchanges of your orders if there is no fault from our side in size/ length/ style. We do not offer refund or exchange if you decide you did not like the piece you received.
• The exception to this rule is in case of a faulty product or incorrect orders received by the client. incase of damages we will require photos to assess if the damage was truly done from our side. All our pieces get checked for quality by our inspection team before they are sent out.
In case the fabric got out of stock after the customer places and pays for the order, the full amount will be refunded back to the client either through transferring it back entirely, or the customer will be offered other fabrics and will be given the choice of choosing another design.
Our customer care team will contact you via email or WhatsApp to negotiate the client’s favorable form of refund.
• We only accept exchange if the size/length are pieces we can showcase in our showroom and have not been worn. in this case we will send you another piece (the customer will need to pay for the shipping fees of exchanged products from both sides)
• if you receive the product and you decide you do not like it, or want it, we cannot issue a refund.
Once an order is confirmed, Privilege is not obligated to accept requests for alterations or exchanges. Any such requests will only be considered based on the company’s availability and goodwill.
If a customer fails to accept delivery or pick up the order within 90 days of the shipping date, Privilege will consider the Order abandoned and has the right to sell, dispose of, or use any such orders in any way it chooses and the deposit or full payment paid by the customer will not be subject to refund.
To speak to customer care please contact officialprivilege@gmail.com or WhatsApp +973 3506 9669
we will get back to you within 24 Hours.
Contact us at officialprivilege@gmail.com for questions related to refunds and returns.
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